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Facing the future: Emotion communication and the presence of others in video communications

Manstead, A.S.R., Lea, M. & Goh, J. (2011). Facing the future: Emotion communication and the presence of others in the age of video telephony. In Arvid Kappas (Ed.) Face-to-face communication over the Internet: Issues, research, challenges. Cambridge: Cambridge University Press. (pp. 144-175).

Filed Under: Books, Contributed chapters, Emotion communication, Video communication

Face to Face Communication over the Internet

Video-mediated communication is becoming a ubiquitous feature of everyday life. This chapter considers the differences between face-to-face and video-mediated communication in terms of co-presence and considers the implications for the communication of emotion, self-disclosure, and relationship rapport. Following initial consideration of the concepts of physical presence and social presence, we describe recent studies of the effect of presence on the facial communication of emotion. We then delve further into the different social psychological aspects of presence, and present a study that investigated how these various aspects independently impact upon self-disclosure and rapport. We conclude by considering how the absence of co-presence in video-mediated interaction can liberate the communicators from some of the social constraints normally associated with face-to-face interaction, while maintaining others and introducing new constraints specific to the medium.

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Last updated on October 15, 2019 by Dr. Martin Lea Tagged With: anonymity, emotion, social identity, social presence, video conferencing, visibility


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Dr. Martin Lea

About Dr. Martin Lea

I'm interested in understanding how people communicate, relate and behave on the Internet, social media, and the Web. You can find full-texts of my publications here, including contributions to over 20 books. If you're looking for my website design and hosting services for researchers, authors, educators, and therapists, go here.

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