Facing the future: Emotion communication and the presence of others in video communications

Video-mediated communication is becoming a ubiquitous feature of everyday life. This chapter considers the differences between face-to-face and video-mediated communication in terms of co-presence and considers the implications for the communication of emotion, self-disclosure, and relationship rapport.

Following initial consideration of the concepts of physical presence and social presence, we describe recent studies of the effect of presence on the facial communication of emotion. We then delve further into the different social psychological aspects of presence, and present a study that investigated how these various aspects independently impact upon self-disclosure and rapport.

We conclude by considering how the absence of co-presence in video-mediated interaction can liberate the communicators from some of the social constraints normally associated with face-to-face interaction, while maintaining others and introducing new constraints specific to the medium.

Face-to-face communication over the Internet
Manstead, A.S.R., Lea, M. & Goh, J. (2011). Facing the future: Emotion communication and the presence of others in the age of video telephony. In Arvid Kappas (Ed.) Face-to-face communication over the Internet: Issues, research, challenges. Cambridge: Cambridge University Press. (pp. 144-175).

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