Love at first byte: Building personal relationships over computer networks

Our discussion of personal relationships and computer networks focuses on three issues of central concern in this volume. The first issue is to do with how relationship research currently privileges certain kinds of relationships while neglecting others. We describe relationships that have been observed in this new medium and identify a number of assumptions and … Read more

Flaming in computer-mediated communication: Observations, explanations, implications

The notion that ‘uninhibited behaviour’ is associated with communicating via computer has gained a great deal of attention. One manifestation, ‘flaming’ (the hostile expression of strong emotions and feelings) has been widely reported in the research literature and commented on in the national press. Indeed, flaming has come to be regarded as symptomatic of the down-side … Read more

Constructing the networked organization: Content and context in the development of electronic communications.

This paper presents a case study of the development of electronic communications in a changing organization with the aim of studying the complex relationship between content and context in the design and implementation of technological change in communications. The development of a computer-mediated communication system was followed over a period of four years during which … Read more

Engaging in email discussion: conversational context and social identity

1. Email, Separation and Sociability Indonesia is a vast archipelago. Many of its islands are difficult to reach and suffer from poor infrastructure. For many Indonesians, email has been something of a revelation in terms of connection to the outside world and communicating within Indonesia. In recent years, email has received scant attention in HCI … Read more