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Flaming in computer-mediated communication: Observations, explanations, implications

Lea, M., O’Shea, T., Fung, P. & Spears, R. (1992). 'Flaming' in computer-mediated communication: Observations, explanations and implications. In M. Lea (Ed.) Contexts of Computer-Mediated Communication. (pp. 89–112). London: Harvester-Wheatsheaf.

Filed Under: Books, Contributed chapters, Email communication, Emotion communication, Language in communication

Cover contexts of cmc

The notion that ‘uninhibited behaviour’ is associated with communicating via computer has gained a great deal of attention. One manifestation, ‘flaming’ (the hostile expression of strong emotions and feelings) has been widely reported in the research literature and commented on in the national press. Indeed, flaming has come to be regarded as symptomatic of the down-side of installing computer conferencing and electronic mail systems in organizations. Advice on how management can ... Continue Reading

Last updated on September 22, 2018 by Dr. Martin Lea

Engaging in email discussion: conversational context and social identity

Watts, L, Nugroho, Y, Lea, M. (2003). Engaging in email discussion: conversational context and social identity in computer-mediated communication. In G. W. M.Rauterberg, M. Menozzi &  J. Wesson (Eds.) Human computer interaction: INTERACT'03 (pp. xx-xx). Amsterdam: IOS Press. ISBN: 1586033638.

Filed Under: Books, Contributed chapters, Email communication

For millions of people, text-based computer-mediated communication (CMC) is a convenient and engaging way to exchange information and opinion. Research shows that the social ambiguity of text-based CMC, such as email, can both promote participation and group cohesion and lead to misunderstanding, offence and social division. We report a field experiment that attempted to expose some underlying factors. GNU Mailman was configured to promote either individual or group perspectives during email ... Continue Reading

Last updated on January 7, 2017 by Dr. Martin Lea

Constructing the networked organization: Content and context in the development of electronic communications.

Lea, M., O’Shea, T. & Fung, P. (1999). Constructing the networked organization: Content and context in the development of electronic communications. In G. DeSanctis  & J. Fulk (eds.). Shaping Organizational Form (pp. 295-324). Thousand Oaks: Sage. First published: Lea, M., O'Shea, T. & Fung, P. (1995) in Organization Science, 6, 4, 462-478

Filed Under: Books, Contributed chapters, Email communication, Journal Articles

This paper presents a case study of the development of electronic communications in a changing organization with the aim of studying the complex relationship between content and context in the design and implementation of technological change in communications. The development of a computer-mediated communication system was followed over a period of four years during which time the participating organization expanded by acquisition and then reformed in conjunction with its neighbours in other ... Continue Reading

Last updated on September 15, 2018 by Dr. Martin Lea

Love at first byte: Building personal relationships over computer networks

Lea,  M. & Spears, R. (1995). Love at first byte? Building personal relationships over computer networks. In J. T. Wood & S. Duck (Eds.). Under-Studied Relationships: Off the Beaten Track (pp. 197–233). Thousand Oaks: Sage.

Filed Under: Books, Contributed chapters, Email communication, Personal Relationships

Book - Undersudied relationships

Our discussion of personal relationships and computer networks focuses on three issues of central concern in this volume. The first issue is to do with how relationship research currently privileges certain kinds of relationships while neglecting others. We describe relationships that have been observed in this new medium and identify a number of assumptions and biases underlying much social psychological theorizing that are common to both relationship research and media analyses. These ... Continue Reading

Last updated on September 15, 2018 by Dr. Martin Lea

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